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Choose the Package That Fits Your Life

Personalized wellness and care plans designed for individuals, families, and high-performance corporate teams.

  • Essential Care

    199R
    Every month
    Ideal for: Health-conscious individuals who need reliable access to routine consultations, sick notes, and basic chronic prescription management — without the cost of full medical aid.
     14 day free trial
    • 2 GP Consultations monthly - via video, voice & chat
    • Simple Chronic Script Renewals
    • Prescription and Sick notes issued same day
    • Specialist Referrals
    • 24-Hour WhatsApp Triage

  • Executive Elite

    599R
    Every month
    Ideal for: Busy professionals and executives who demand priority access, proactive wellness management, and comprehensive chronic care — all without the wait.
     14 day free trial
    • Unlimited Telehealth Consultations
    • Priority Bookings guaranteed same day or next day
    • Unlimited Chronic Monitoring: Lab results review etc
    • Quarterly Wellness Reports
    • Specialist Referrals
    • Prescription and Sick note issued same day

  • Family Care 1

    999R
    Every month
    Ideal for: Small families, couples with children, or young families seeking comprehensive coverage that includes dedicated pediatric consultations and a shared family health record.
     
    • 2 Consultations per member/month
    • Pediatric Consultations included
    • Chronic Script Renewals
    • Prescription and Sick note issued the same day
    • Family Dashboard

  • Family Care 2

    1 299R
    Every month
    Ideal for: Larger families or multi-generational households that need all the benefits of Family Care 1, plus access to preferential consultation rates for additional members
     
    • All Family Care 1 benefits
    • Up to 8 members ernolled
    • Pediatric consultations
    • 4 Consultations per member per month
    • Corporate Rate on Additional Consultations
    • Priority Customer Support

Add-On Services: Home Visits, Specialist Referrals, Diagnostic Screenings, Travel Vaccinations, and Pharmacy Delivery available on request.

For corporate wellness and workforce-wide telehealth packages, explore our Corporate Wellness Packages

For Companies
  • Healthy Teams: Integrated primary care and mental health support for your workforce.
  • Reduced Absenteeism: Immediate virtual consultations that keep employees healthy and productive.
  • Scalable Wellness: Comprehensive corporate oversight with easy onboarding for all staff sizes.
  • Trusted Doctors: Direct access to locally registered medical professionals.

Choose the Right Care Plan for You

Empowering HR and leadership teams with robust corporate wellness, while providing private patients with dedicated, high-performance virtual primary care.

For Individuals
  • Anytime Access: Skip the queues with 24/7 virtual care for you and your family.
  • Outcome Focused: Personalized wellness plans designed to achieve long-term health goals.
  • Seamless Care: Easy prescription management and specialist referral workflows.
  • Expert Guidance: Premium healthcare delivered by South Africa's leading telehealth providers.
For Companies
  • Virtual GP & Specialist Access: Immediate primary care for all employees.
  • Mental Health Support: Dedicated counseling for healthier, more resilient teams.
  • Enterprise Reporting: Anonymized health data for HR and People leadership.
  • Same-Day Appointments: Reduced absenteeism through rapid consultation times.
  • Follow-Up Care Plans: Structured recovery reports to ensure staff wellbeing.

What’s Included in Your VirtuMedixx Plan

Comprehensive virtual care solutions tailored for corporate leadership and private wellness. Our plans empower HR teams with healthier workforces while offering individuals seamless access to trusted medical expertise.

For Individuals
  • 24/7 Nurse Support: On-demand chat and phone support whenever needed.
  • Premium Video Consults: Secure, face-to-face care with locally registered GPs.
  • Nurse-Led Wellness: Holistic coaching for chronic disease and preventative health.
  • Integrated Care Platform: Manage prescriptions and specialist referrals seamlessly.
  • Trusted South African Doctors: Professional expertise you can access from anywhere.
What is covered in a virtual consultation?

Plan coverage includes clinical assessments, secure video consultations with registered South African GPs, digital prescriptions, and specialist referral notes where medically necessary.

What is the cancellation policy?

Monthly subscriptions can be cancelled with a 30-day notice period. Individual once-off consultations require at least 2 hours notice for a full cancellation without penalty.

Is medical aid/insurance accepted?

We provide detailed tax invoices with clinical codes (ICD-10) so individuals can submit claims to their medical aid for reimbursement, subject to their specific plan benefits.

Pricing FAQs

We believe in transparent, straightforward pricing. Whether you are managing corporate wellness for a global team or seeking private primary care, we provide clear financial pathways for all our telehealth services.

How does corporate billing work?

For corporate partners, billing is structured as a per-employee, per-month (PEPM) fee in ZAR, allowing for predictable budgeting and seamless staff onboarding.

Can I reschedule or get a refund?

Consultations can be rescheduled up to 1 hour before the time slot. Refunds are processed for technical failures or if a provider is unable to attend the session.

How do payments work for individuals?

Individual patients can choose between a cost-effective monthly access fee or once-off consultation rates, payable securely via credit card, EFT, or immediate Ozow payment.

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